Talk to the Hand

Overview: Communication is approximately 80-90% non-verbal. Learning how attitude, body language, and physical stance affects the message is urgent in order to communicate effectively and well. It also helps lower the likelihood of misunderstanding and conflict. Talk to the Hand helps attendees learn how to use this knowledge to help themselves be heard well and to be able to understand the intention behind others’ messages. It also provides them with the tools they will need to handle others' attitudes as well as how to improve their own.

This series is designed for businesses and individuals who find morale and attitude have been damaged due to poor decisions, budget cuts, or a relentless heavy workload. It is a motivational, upbeat experience.

Available formats:

• Breakout Session (two hours)
• Half Day Workshop (up to four hours)
• Full Day (six to eight hours when combined with "Ooops, I didn't mean it to turn out that way")

• NOTE: If you're looking for a keynote on this topic, check out "Striving for Imprefection"
• If you're looking for presentation skills and persuasive speaking, check out "TALK: The Four Steps to Improve Communication"

During this presentation (depending on length) participants will:

• Understand how emotions and attitude affect communication
• Develop a definable, workable definition of "attitude"
• Become aware of the difference between the "intention" of the message and "delivery" of the message - and why it matters
• Know why they sometimes avoid productive or healthful behaviors
• Comprehend the "stress zone" and how it causes us to backtrack
• Know the "attitude cycle"
• See how attitude is a learned behavior and how it can be changed
• Understand that one's behaviors are based on perceptions and it is those perceptions that define what we do - or don't

Upon completion, participants will:

• Develop tools to avoid misunderstandings
• Forsee and avoid "badittude" from others
• Help build a more tranquil and productive work environment
• Possess improved communication techniques to enhance teamwork, professionalism, and productivity
• Be able to adjust their attitude "at will" to be happier, healthier and more productive
• Utilize the attitude cycle to improve willpower
• Learn how to "read" emotion and attitude to improve communication
• Break down goals into small steps and make positive changes

Who would benefit from this presentation:

• Individuals and organizations dealing with a toxic attitude
• Managers wanting a more positive and productive workplace
• Organizations wanting to reduce conflict and miscommunication
• Organizations that keep falling short of goals and objectives

Additional information about this presentation

• To see a sample powerpoint presentation on this topic flip through the pages below.

To download a sample of the handouts from the above presentation in pdf format, follow this link.